This agreement explains how Kashef services are provided, your responsibilities, and core terms governing use of the platform.
Kashef provides a cloud-based laboratory operations platform for managing branches, workflows, users, and related business functions.
You are responsible for the accuracy of information entered in the system and for protecting account credentials.
Your laboratory data remains your property. Kashef processes and stores data to deliver the service, improve reliability, and maintain security.
We apply reasonable security controls; however, you must also follow strong internal access and password policies.
Subscription fees follow the selected plan cycle (monthly or yearly). Upgrades, downgrades, and cancellation terms are handled according to your active package.
Kashef provides technical support and maintenance updates. Planned maintenance windows may temporarily affect availability.
To the maximum extent permitted by law, Kashef is not liable for indirect damages, lost profits, or interruptions caused by factors beyond reasonable control.
This Service Agreement may be updated periodically. Material updates will be reflected on this page.
If you have legal or contractual questions, contact us before finalizing registration.
